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Transafrik

Privacy Policy

Privacy Policy


Transafrik recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processor.

This Privacy Policy provides for the practices for handling and securing user's Personal Information (defined hereunder) by transafrik and its subsidiaries and affiliates.

Transafrik will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.

HOW WE PROTECT YOUR PERSONAL INFORMATION?

All payments on the Website are secured. This means all Personal Information you provide is transmitted using TLS (Transport Layer Security) encryption. TLS is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

PERMISSIONS REQUIRED FOR USING OUR MOBILE APPLICATIONS

When the Transafrik APP is installed on your phone or tablet, a list of permissions appear and are needed for the app to function effectively. There is no option to customize the list. The permissions that transafrik requires and the data that shall be accessed and its use is as below:

Android permissions:

i) Device and App history:We need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier, preferred language, etc. Basis these inputs, we intend to optimize your travel booking experience. ii) Identity:This permission enables us to know about the details of your account(s) on your mobile device. We use this info to auto-fill your email ID's and provide a typing free experience. It also helps us map email ID's to a particular user to give you the benefit of exclusive travel offers, wallet cash-backs, etc. It also allows facilitating your Facebook and Google login. iii) Phone:The app requires access to make phone calls so that you can make phone calls to bus operators, our customer contact centers directly through the app.